Conrad Family Office ("we", "us" or "our") is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Notice explains what personal information we collect, how we use it, who we may share it with and your rights under applicable UK data protection legislation, including the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018.
This Privacy Notice applies to individuals who contact us, engage with us or use our services, including prospective and existing clients, counterparties, introducers, professional advisers and visitors to our website.
Who We Are
Conrad Family Office is a London based private client advisory business working with private clients, family offices, investors, business owners and their professional advisers on select transactions and mandates.
Our work may include:
- Real estate and property related transactions
- Specialist and asset backed finance
- Introductions to lenders, investors, family offices and other capital providers
- Acquisitions, disposals and refinancing
- Private and special situation transactions
- Distressed or complex situations
- Specialist assets, which may include yachts, private aircraft, motor vehicles, art and other valuable assets
- Strategic and commercial advisory assignments
- Litigation and dispute related support
- Introductions to solicitors, barristers, valuers, surveyors, accountants and other professional advisers
The nature of our involvement will depend upon the particular client, transaction or mandate.
Information We Collect
Depending upon the nature of your enquiry or engagement, we may collect:
Identity Information
- Full name
- Date of birth, where required
- Nationality or country of residence, where relevant
- Company and business details
- Position held
- Beneficial ownership information
Contact Information
- Email address
- Telephone numbers
- Postal address
Financial Information
Where relevant to an enquiry, transaction or mandate, this may include:
- Income information
- Asset and liability information
- Property and investment portfolios
- Existing borrowing and financial commitments
- Credit information
- Banking information
- Source of funds
- Source of wealth
- Financial statements and accounts
- Details of proposed investments, acquisitions, disposals or financing
Property and Asset Information
Where relevant, this may include:
- Property addresses
- Valuations
- Title information
- Planning documentation
- Development information
- Tenancy information
- Purchase and sale information
- Existing finance and security
- Information concerning yachts, aircraft, vehicles, art or other specialist assets
- Ownership, registration, insurance and valuation information
Transaction and Professional Information
We may collect information relating to:
- Proposed or existing transactions
- Companies, trusts, partnerships and other ownership structures
- Professional advisers
- Lenders, investors and counterparties
- Legal proceedings or disputes
- Due diligence and supporting documentation
- Correspondence and communications relating to a mandate or transaction
Identification Documents
Where appropriate for due diligence, anti money laundering, sanctions or other compliance purposes, we may request:
- Passport
- Driving licence
- Proof of address
- Corporate documentation
- Ownership and beneficial ownership information
- Trust or partnership documentation
- Source of funds and source of wealth evidence
How We Use Your Information
We may process your personal information to:
- Respond to enquiries
- Consider whether we are able to accept a proposed engagement or mandate
- Provide our services
- Assess potential transactions, financing requirements, acquisitions, investments or other opportunities
- Identify and introduce appropriate lenders, investors, capital providers, counterparties or professional advisers
- Undertake due diligence
- Verify identity, ownership, source of funds or source of wealth where appropriate
- Conduct appropriate anti money laundering, sanctions and other compliance checks
- Communicate with clients, prospective clients, counterparties and professional advisers
- Administer and progress transactions and mandates
- Maintain appropriate business and transaction records
- Manage our professional and commercial relationships
- Establish, exercise or defend legal rights
- Prevent fraud, misuse or unlawful activity
- Comply with applicable legal and regulatory requirements
Lawful Basis for Processing
Depending upon the circumstances, we process personal information because:
- It is necessary to take steps before entering into a contract with you
- It is necessary for the performance of a contract or engagement
- It is necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests
- We are required to comply with a legal obligation
- It is necessary for the establishment, exercise or defence of legal claims
- You have provided your consent where consent is required
Who We May Share Information With
Where appropriate and necessary in connection with an enquiry, transaction or mandate, information may be shared with:
- Banks
- Specialist lenders
- Private lenders
- Family offices
- Private investors and professional investors
- Investment and capital providers
- Borrowers, purchasers, vendors and other transaction counterparties
- Solicitors
- Barristers
- Valuers
- Surveyors
- Accountants and tax advisers
- Insolvency practitioners
- Administrators and receivers
- Insurance providers and brokers
- Compliance providers
- Identity verification and due diligence providers
- Corporate service providers
- Other professional advisers and service providers involved in a transaction or mandate
Information will only be shared where we consider it appropriate and necessary in connection with our services, a proposed or existing transaction or mandate, our legitimate business interests, or where disclosure is required by law.
We do not sell personal information to third parties.
International Transfers
The nature of our private client work means that clients, counterparties, professional advisers, assets or transactions may from time to time be located outside the United Kingdom. Where personal information is transferred outside the United Kingdom, we will take appropriate steps to ensure that the transfer is made in accordance with applicable UK data protection legislation.
Confidentiality
Many of the matters with which we are involved are private, confidential or commercially sensitive. We treat client and transaction information confidentially and disclose it only where reasonably necessary in connection with an engagement, transaction or mandate, with appropriate authority, or where legally required to do so.
Data Security
We maintain appropriate technical and organisational measures designed to safeguard personal information against unauthorised access, disclosure, alteration, loss or destruction. Access to personal information is restricted to those who reasonably require it in connection with our business and the provision of our services.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including satisfying applicable legal, compliance, accounting and reporting requirements and protecting our legitimate interests. Retention periods may vary depending upon the nature of the relationship, engagement, transaction or information concerned.
Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where appropriate
- Request restriction of processing
- Object to processing in certain circumstances
- Request transfer of your information where applicable
- Withdraw consent where processing is based upon consent
Certain rights are subject to legal limitations and may not apply in all circumstances.
Third Party Information
If you provide us with personal information relating to another individual, you should ensure that you have the necessary authority or other lawful basis to provide that information to us.
External Websites
Our website may contain links to third party websites. We are not responsible for the privacy practices, security or content of external websites.
Changes to this Privacy Notice
We may update this Privacy Notice from time to time to reflect changes to our business, services or legal obligations. Any revised version will be published on our website together with the effective date.
Contact Us
If you have any questions regarding this Privacy Notice, wish to exercise your data protection rights or have any questions about how we process your personal information, please contact:
Name: Conrad Family Office
Email: enquiry@conradfamilyoffice.com
Telephone: +44 20 3004 8833
Website: www.conradfamilyoffice.com
Complaints
If you are dissatisfied with how we have handled your personal information, please contact us in the first instance so that we have the opportunity to address your concerns. You also have the right to lodge a complaint with the Information Commissioner's Office ("ICO").
Website: www.ico.org.uk
Telephone: 0303 123 1113